Privacy Policy

Last updated: June 2, 2026

Who We Are

Kiwi Systems AI is operated by Kiwi Systems Limited, based in Auckland, New Zealand. Our website is ai.kiwisystems.net.

What Data We Collect

We collect information you provide directly to us, including:

  • Name, business name, and contact details when you submit our consultation form
  • Email address and phone number for follow-up communications
  • Business requirements and workflow information to customize our services

How We Use Your Data

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Customize and deploy AI agents for your business
  • Send service updates and communications you have opted into
  • Improve our services and website experience

Data Storage and Security

Your data is stored on secure servers hosted in compliance with applicable New Zealand and Australian data protection laws. We implement industry-standard security measures to protect your personal information.

Third-Party Services

We may integrate with third-party platforms (such as Xero, MYOB, M-Files, and ABBYY) as part of our service delivery. Each third-party service has its own privacy policy governing the data they process. We recommend reviewing their policies when connecting these services.

Cookies

Our website uses essential cookies to function properly and analytics cookies to understand how visitors interact with our site. You can manage cookie preferences through your browser settings.

Your Rights

Under the Privacy Act 2020 (New Zealand), you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time by contacting us.

Children’s Privacy

Our services are directed at businesses and professionals. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or your data, please contact us at ai@kiwisystems.net or call +64 21 071 6755.